Privacy Policy

TheConveyancingCompany respects your privacy. This policy explains what personal data we collect, why we collect it, and how you can exercise your rights. Our services include property transaction advisory, legal process education, and real estate transfer guidance in South Africa.

1. Data We Collect

• Information you provide: name, email address, phone number, and message content when you fill in a contact form on our website.
• Technical data: browser type, device information, IP address, and pages visited, collected through cookies and analytics services.
• Communication records: correspondence you send to us via email or phone.

2. How We Use Your Data

• To respond to your enquiries and provide property advisory or guidance services.
• To improve our website and understand how visitors use it (analytics).
• To comply with legal obligations and protect our rights.

3. Cookies and Tracking

We use essential cookies for site functionality and analytics cookies (e.g., Google Analytics) to understand usage patterns. You can manage cookie preferences through your browser settings. By continuing to use our site, you consent to the use of cookies as described in this policy.

4. Data Sharing and Third Parties

We do not sell your personal data. We may share data with trusted third-party service providers who help us operate our website and business (e.g., hosting providers, email services, analytics platforms). These processors are contractually bound to protect your data and use it only for the purposes we specify.

5. Data Retention

We retain your personal data only as long as necessary to fulfil the purposes described in this policy, or as required by law. Contact form submissions are kept for up to 24 months after the last correspondence.

6. Your Rights

Depending on your jurisdiction (including rights under the Protection of Personal Information Act in South Africa), you may have the right to:

• Access the personal data we hold about you.
• Request correction or deletion of your data.
• Object to or restrict processing.
• Withdraw consent at any time (where processing is based on consent).
• Lodge a complaint with a data protection authority.

7. Anti-Misrepresentation Statement

TheConveyancingCompany does not make misleading claims, create false urgency, or use fake endorsements. We do not misrepresent our affiliation with any government agency, bank, or legal authority. Any guarantees of results or timelines are provided only in writing and based on specific circumstances. We encourage you to verify all information independently.

8. Contact Us

If you have questions about this policy or wish to exercise your privacy rights, please contact us:

TheConveyancingCompany
3050 Badenhorst Passage Suite 446
Phone: +27532178518
Email: info@theconveyancingcompany.com